Current members
should contact Customer
Service for process or status questions or to
file a verbal grievance:
Customer Service Hours
for Medicare Advantage plans:
7 days a week, 8
a.m. to 8 p.m.
| |
|
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|
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Anthem Senior Advantage
Anthem Medicare Preferred
Blue Medicare Access |
1-800-467-1199 |
1-888-853-7754 |
P.O. Box 37180
Louisville, KY
40233-7180 |
|
Nevada - Anthem Medicare
Preferred |
1-866-754-3077 |
1-888-877-5378 |
P.O. Box 60007
Los Angeles, CA
90060-0007 |
|
Virginia - Anthem Medicare
Preferred |
1-866-827-9866 |
1-800-828-1120 |
P.O. Box 37180
Louisville, KY
40233-7180 |
|
Freedom Blue |
1-877-811-3107 |
1-877-247-1657 |
P.O. Box 60007
Los Angeles, CA
90060-0007 |
|
Connecticut - MediBlue
HMO |
1-866-673-4157 |
1-800-241-6894 |
P.O. Box 1407 Church Street
Station
New York, NY 10008-1407 |
|
Senior Secure |
1-888-230-7338 |
1-877-247-1657 |
P.O. Box 60007
Los Angeles, CA 90060-0007 |
|
SmartValue |
1-888-445-8916 |
1-800-425-5705 |
P.O. Box 795180
San Antonio, TX 78279 |
|
SureValue |
1-866-408-7086 |
1-877-247-1657 |
P.O. Box 60007
Los Angeles, CA 90060-0007 |
Customer
Service Hours for Medicare Part D plans:
7 days a week, 8 a.m. to 8
p.m.
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|
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|
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California, Colorado, Nevada,
Wisconsin |
1-800-928-6201 |
1-877-247-1657 |
P.O. Box 9282
Oxnard, CA 93031-9282 |
|
Connecticut, Indiana, Kentucky,
Maine, Missouri, New Hampshire, Ohio,
Virginia |
1-866-755-2776 |
1-866-798-7026 |
P.O. Box 34160
Louisville, KY 40232-9732 |
Current
members who wish to file written grievances for
any of the plans above*:
| |
The mailing address and
fax number designated for receiving written
grievances is:
Grievances & Appeals
P.O. Box 1975
Fond du Lac, WI 54936-1975
FAX: (888) 458-1406 |
*Note: For the MediBlue plans offered
in Connecticut, use the following contact information:
| |
The mailing address and
fax number designated for receiving written
grievances is:
Grievances & Appeals
P.O. Box 1407 Church Street Station
New York, NY 10008-1407
FAX: 888-458-1406 |
Providers
should call
Please call the numbers listed below
for process or status questions as well as Grievance
& Appeals.
Provider Service Hours are
listed below.
| |
|
|
|
Anthem Senior Advantage
Anthem Medicare Preferred
Blue Medicare Access |
1-888-290-9160
(Monday through Friday 8
a.m. to 8 p.m. ET) |
1-888-853-7754 |
|
Nevada - Anthem Medicare
Preferred |
1-866-754-3077
(Monday through Friday 8
a.m. to 8 p.m. ET) |
1-888-877-5378 |
|
Freedom Blue |
1-877-811-3107
(Monday through Friday 8
a.m. to 8 p.m. ET) |
1-888-877-5378 |
|
MediBlue HMO (Connecticut) |
1-866-673-4157
(Monday through Friday 8
a.m. to 8 p.m. ET) |
1-800-241-6894 |
|
Senior Secure |
1-888-230-7338
(Monday through Friday 8
a.m. to 8 p.m. ET) |
1-888-877-5378 |
|
SmartValue |
1-866-364-2374
(Monday through Friday 8
a.m. to 8 p.m. ET) |
1-800-425-5705 |
|
SureValue |
1-866-408-7086
(Monday through Friday 8
a.m. to 8 p.m. ET) |
711 |
|
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